Potter County Detention Center Overview
The Potter County Sheriff's Office detention center page describes the jail as the county facility for people awaiting trial, people sentenced to county corrections, and sentenced people waiting to enter state or federal institutions. The jail is operated by the Potter County Sheriff's Office Corrections Division. PCSO says the building was completed in November 1995 and covers 125,000 square feet.
This is not a state prison. A person recently arrested in Potter County should be checked through the sheriff's jail roster and book-in report first. A person already sentenced to Texas prison custody should be checked through the Texas Department of Criminal Justice locator instead. That distinction matters because the county roster can show "SENTENCED TDCJ" while a person is still physically waiting in the jail for transfer.
The PCSO detention center page is the matching source for the facility screenshot below.
The page ties the jail's public functions together: custody, visitation, mail, commissary deposits, magistration, and inmate programs.
Potter County Jail Capacity
PCSO describes the Potter County Detention Center as having 576 general-population beds, a 27-bed infirmary, and two violent cells. The Texas Commission on Jail Standards uses a current population report for county jail reporting, and the June 1, 2026 TCJS workbook lists Potter County capacity as 598 with a total jail population of 529. Those numbers should be read in their official contexts: PCSO explains the building layout, while TCJS reports the state jail-standards capacity and monthly population count.
Potter County's recent TCJS monthly rows show the jail operating in the high-80s to mid-90s percent-of-capacity range. The June 2026 report put the jail at 88.46% of capacity. The largest visible group was local male pretrial felons, followed by other pretrial, parole, state-jail, transfer, and sentenced categories. That mix fits the facility's stated role as a jail for pending cases, county sentences, and people awaiting transfer.
| Measure | Figure | Source |
|---|---|---|
| Building size | 125,000 square feet | PCSO detention center page |
| PCSO bed layout | 576 general beds, 27-bed infirmary, two violent cells | PCSO detention center page |
| TCJS capacity | 598 | TCJS current population reports |
| Total jail population | 529 | TCJS June 1, 2026 current population report |
Look Up Potter County Jail Inmates
The official Potter County Detention Center lookup is a PDF-based system, not a live web form. PCSO publishes a daily "Report of Prisoners with Their Offenses" and a separate daily book-in report from the Public Records page. The sheriff's FAQ says the roster is a daily PDF, includes the full jail roster and daily book-in roster, and is alphabetized by inmate name.
Because the roster is a PDF, use browser or PDF find for the last name. Then confirm identity by name, race, sex, age, booking number, and SO number. Potter County entries can have several charge lines, each with its own court or agency reference, charge date, bond amount, and status text. A daily book-in report is useful when the person was just admitted and may not yet be easy to find in the full roster.
- Open the PCSO public records page and choose the jail roster or book-in report.
- Use PDF find for the surname, or scroll because the roster is alphabetized by inmate name.
- Match the person by booking number, SO number, age, race, sex, and all listed charge lines.
- Call the detention center or records department if a same-day custody fact affects travel, bond, or court timing.
- Use TDCJ, BOP, ICE ODLS, or Texas IVSS if the person is no longer in county jail custody.
| Lookup Channel | Best Use | Potter County Detail |
|---|---|---|
| Jail roster PDF | Current county jail population | Alphabetized daily report with charges, bond, and status text. |
| Book-in report PDF | Recent admissions | Use when a new arrest may not be settled in the full roster. |
| Records Department | Booking records and public requests | Picture ID is required for in-person public records inquiries. |
| TDCJ locator | Sentenced state prisoners | Use after transfer to state prison or when the county roster shows TDCJ status. |
Potter County Detention Center Contact
The jail and the sheriff's records office sit on the same NE 29th Avenue complex, but they serve different purposes. Call the detention center for current custody and facility questions. Use the sheriff's records department for public records, open-records routing, and booking records not answered by the PDFs. For broader inmate-search context across county and state systems, the Potter County inmate population overview separates jail custody from TDCJ prison custody.
Potter County Detention Center
13100 NE 29th Avenue
Amarillo, TX 79111
(806) 335-4100
Jail custody and facility information
Potter County Sheriff's Office Records
13103 NE 29th Avenue
Amarillo, TX 79111
(806) 379-2932
Monday-Friday, 8 a.m.-4 p.m.; picture ID required
Potter County Jail Visits
Public visitation at Potter County Detention Center is in-person and non-contact. PCSO schedules visits by the first letter of the inmate's last name. Each inmate may have two 20-minute in-person non-contact visits per calendar week unless visitation has been revoked for discipline. Registration begins 15 minutes before visiting hours.
Visitors need proper photo ID. PCSO lists current Texas or out-of-state driver license or ID card, a paper license with another picture ID showing the correct address, current military ID, or current alien ID. Only two adults, or one adult with children under sixteen, may visit at one time. Visitors must wear proper dress, including shoes and shirt, and adults are responsible for juveniles' behavior.
| Last Name Begins With | Visit Day | Sessions |
|---|---|---|
| A-D | Monday | 8:30-11:30 a.m. and 6:30-9:30 p.m. |
| E-J | Tuesday | 8:30-11:30 a.m. and 6:30-9:30 p.m. |
| K-N | Wednesday | 8:30-11:30 a.m. and 6:30-9:30 p.m. |
| O-R | Thursday | 8:30-11:30 a.m. and 6:30-9:30 p.m. |
| S-Z | Friday | 8:30-11:30 a.m. and 6:30-9:30 p.m. |
Cell phones, cameras, purses, packages, umbrellas, bags, strollers, glass baby bottles, toys, and container-like items are not allowed in visitation. PCSO says special visits are limited to confirmed emergencies or travel over 150 miles, with supervisor approval and case-by-case review.
Potter County Jail Mail
Regular inmate mail for Potter County Detention Center uses ViaPath Technologies and TextBehind. PCSO states that, effective December 1, 2023, regular postal mail is sent to a Phoenix, Maryland processing address. It is then scanned and made available on inmate tablets. The inmate's name and SO number must be printed clearly on the outside of the envelope or postcard. The SO number appears on the jail roster to the right side of the inmate's name.
Legal mail, court documents, and publications do not use the TextBehind address. Those items still go directly to the physical jail address. PCSO also says not to mail money orders or cashier's checks to the inmate mail address because they are returned to sender. All correspondence must have a return address, and delivery issues route to TextBehind.
| Mail Type | Address or Rule |
|---|---|
| Regular mail | Potter County Detention Center, Inmate's Name and SO#, P.O. Box 247, Phoenix, MD 21131 |
| Legal mail | Send directly to 13100 NE 29th Avenue, Amarillo, TX 79111 |
| Publications | Send directly to the jail under facility rules |
| Money orders | Do not mail to the inmate mail address |
Potter County Commissary Deposits
Potter County Detention Center uses Access Corrections Secure Deposits for commissary money. Deposits may be made online through AccessCorrections.com, by phone support at (866) 345-1884, or through the visitation-lobby kiosk. The kiosk accepts cash, debit, and credit cards, but PCSO says it does not accept prepaid cards. It accepts U.S. denominations of $5 or above and does not give change.
| Deposit Method | Detail |
|---|---|
| Online | Access Corrections Secure Deposits account |
| Phone support | (866) 345-1884, with support available 24/7 |
| Lobby kiosk | Cash, debit, and credit cards accepted in the visitation lobby |
| Kiosk limits | No prepaid cards, no change, U.S. bills of $5 or above |
Note: Confirm current custody before sending money because transfer, release, or a hold can change how funds are handled.
Potter County Jail Intake
PCSO's divisions page says detention officers book and release inmates, maintain jail records and computer systems, escort inmate movement, prepare inmates for transport, administer and log prescribed medication, supervise visitation and educational programs, review scanned mail, authorize release of documents and property, and make required checks of inmate areas. Intake creates or updates the jail record that later appears in the public roster.
Public roster fields can include inmate name, race, sex, age, booking number, SO number, charge description, offense level, court or agency reference, date, days in custody, bond amount, and status. The public PDF does not show housing pod, birth date, detailed physical description, or mugshot images in the inspected version. If the public roster does not answer a booking question, use the PCSO open-records form, email LEC-PublicRecords@co.potter.tx.us, mail the sheriff's office, or visit the records department with picture ID.
Potter County Jail Programs
Potter County Detention Center introduced inmate programs on February 3, 2017. PCSO lists Life Skills, Houses of Healing, Seeking Safety, and Relationships While in Recovery. Life Skills topics include job readiness, parenting, grief and loss, empowerment, and wellness. Houses of Healing focuses on emotional healing. Seeking Safety addresses trauma and substance abuse. Relationships While in Recovery covers healthy relationship skills.
The facility also uses Guardian RFID for jail monitoring and in-custody tracking. PCSO describes the system as a tool for compliance, defensibility, and operational efficiency. Medical details published by PCSO are limited, but the facility includes a 27-bed infirmary and detention staff log prescribed medication. Visitors should confirm health, accessibility, and special-visit needs with the facility before traveling.